A US study of online shopping habits has found that a highly satisfied online shopper is 73 percent more likely to purchase online than a dissatisfied shopper, and 75 percent more likely to recommend a site to a friend. The annual report into customer satisfaction with retail websites by ForeSee Results showed that only 10 of 40 top e-tail sites managed to improve their online shopper satisfaction rating since the previous year’s study.
Your Sales Process Isn’t Broken… It’s Just Not Connected
7 Apr 2026
Sales teams today are under pressure to do more than ever. More leads.More follow-ups.More reporting.More forecasting. But despite having tools
