{"id":34712,"date":"2021-06-24T13:25:41","date_gmt":"2021-06-24T13:25:41","guid":{"rendered":"https:\/\/ti.matrix-test.com\/?post_type=case_study&p=34712"},"modified":"2024-06-20T15:07:59","modified_gmt":"2024-06-20T15:07:59","slug":"a-complete-automation-for-sunaura-distribution","status":"publish","type":"case_study","link":"https:\/\/targetintegration.com\/en_gb\/case-study\/a-complete-automation-for-sunaura-distribution\/","title":{"rendered":"A COMPLETE AUTOMATION FOR SUNAURA DISTRIBUTION"},"content":{"rendered":"
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Overview<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Target Integration, the leading Odoo partner in Ireland, helped the client move from their legacy\u00a0system to the modern and powerful Odoo ERP. Implementing the Odoo ERP and specific modular applications improved and expanded the capability of Sunaura\u2019s\u00a0business functions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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CLIENT
<\/strong>Sunaura Distribution Ltd<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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SERVICES<\/strong>
Consulting, Implementation<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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PRODUCTS<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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INDUSTRY<\/strong>
Retail<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Challenge<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sunaura was facing a number of\u00a0challenges with their legacy\u00a0system\u00a0and approached\u00a0Target Integration\u00a0(TI), the leading Odoo partner in Ireland and the UK, for help. \u00a0TI\u00a0ran\u00a0a series of\u00a0discovery sessions\u00a0with the client and their and identified the following areas for improvement.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Undefined Processes<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Current processes were not efficiently defined by individual departments \u2013 and there was neither review nor approval options\u00a0available for management before implementation, despite it being\u00a0an important requirement.\u00a0 This resulted in inefficiency of process\u00a0due to system issues.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Unreliable Information<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Information was not stored in one central system and so it was not always up to date, reliable or easily accessible. There was also a lack of automation due to the absence of\u00a0formal internal workflows\u00a0or processes.\u00a0This poor visibility\u00a0of data\u00a0combined with the absence of\u00a0defined KPIs was\u00a0hindering\u00a0their business growth.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Online stock and Offline Stock not Integrated<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The client was experiencing difficulties due to online\u00a0and offline stock not being integrated.. In addition, there was no\u00a0sales module\u00a0in their existing system that could integrate\u00a0with price lists\u00a0or the sales funnel,\u00a0or to accept online orders and payments.\u00a0This limited functionality was a primary pain point that impacted the business on a daily basis.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Target Integration has a multi-dimensional team, which is great because they can handle both technical and accounting issues and training within Odoo, even within the same meeting (as these issues often overlap a bit when getting set up) - and they understand Irish accounting rules which is so useful.<\/p>\n\t\t\t<\/div>\n\t\t\n\t\t\t\n\t<\/div>\n\n\t\t\t

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Claire Kenny<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t

CEO, Sunaura Distribution Ltd<\/p>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<\/div>\n\t<\/article>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Solutions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Odoo ERP and specific modular applications improved and expanded the capability of Sunaura\u2019s\u00a0business functions, by\u00a0streamlining\u00a0business processes and enabling\u00a0the company to sustain a healthy practice of internal collaboration. This\u00a0contributed to a reduction in production costs and growth in productivity.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer-centric Approach<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TI recommended the implementation\u00a0of\u00a0Odoo CRM, which is well known for its customer-centric approach. As it is highly customisable, it was the perfect solution to address the client\u2019s unique needs and specific requirements \u2013 both now and in the future. The client could now access all the information they would need about any\u00a0customer\u00a0at any time.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Integration of Sales<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All\u00a0activities related to the sales process were integrated with\u00a0Sunaura\u2019s eCommerce\u00a0website,\u00a0to manage quotations, leads and prospects,\u00a0and\u00a0streamlined\u00a0this through the implementation of Odoo. In addition, Odoo Purchase enabled customers and internal teams to receive status updates and notifications, improving communication and service delivery.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Stock management<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TI supported efficient stock management, from availability\u00a0and storage\u00a0to\u00a0utilisation through Odoo. A delivery management system also helped with operations and administration of the complete order process, including the assignment of couriers, work orders, packing, dispatch and shipping, managing the complex and manual tasks alike and prioritising customer queries.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Result<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TI empowered Sunaura with an easy to use and modern-looking user interface compared to their legacy ERP system, helping them to significantly improve their monthly accounts and daily business operations. Sunaura now had access to real-time reporting of their profit and loss accounts, balance sheets and other financial data, whilst also connecting offline and online sales activity.<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Live information, automation and structured business processes resulted in higher productivity, whilst personalised customer interaction, notifications and updates helped improve customer experience and satisfaction.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEnquire now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"featured_media":56516,"template":"","industry":[9],"client":[991],"class_list":["post-34712","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","industry-retail","client-sunaura-distribution-ltd"],"acf":[],"yoast_head":"\nA COMPLETE AUTOMATION FOR SUNAURA DISTRIBUTION - TI<\/title>\n<meta name=\"description\" content=\"Overview Target Integration, the leading Odoo partner in Ireland, helped the client move from their legacy\u00a0system to the modern and powerful Odoo ERP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/targetintegration.com\/en_gb\/case-study\/a-complete-automation-for-sunaura-distribution\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A COMPLETE AUTOMATION FOR SUNAURA DISTRIBUTION - 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