{"id":4366,"date":"2015-03-18T14:25:17","date_gmt":"2015-03-18T14:25:17","guid":{"rendered":"http:\/\/www.knowledgement.ie\/?p=4366"},"modified":"2015-03-18T14:25:17","modified_gmt":"2015-03-18T14:25:17","slug":"how-to-use-customer-portal-for-resgitering-complaints","status":"publish","type":"post","link":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/","title":{"rendered":"How to use customer portal for registering complaints"},"content":{"rendered":"<p>How to use customer portal for registering complaints<\/p>\n<ul>\n<li>Go to your URL for example &#8211; http:\/\/xyz.cloudyogi.com\/portal ,<\/li>\n<\/ul>\n<p>Once you do so the below screen will open <a href=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/Customer-Portal.png\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-4368\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/Customer-Portal-300x158.png\" alt=\"Customer Portal\" width=\"330\" height=\"174\" \/><\/a><\/p>\n<ul>\n<li>Use your username and password provided by the customer or CRM and login<\/li>\n<\/ul>\n<p>After you login below screen will open <a href=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/Customer-Portal-2.png\"><img decoding=\"async\" class=\"aligncenter wp-image-4370\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/Customer-Portal-2-300x128.png\" alt=\"Customer Portal 2\" width=\"316\" height=\"135\" \/><\/a><\/p>\n<ul>\n<li>Below screenshot will let you know the following things that can be done through the portal<\/li>\n<\/ul>\n<p><a href=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/arun123456.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-4372\" src=\"https:\/\/targetintegration.com\/wp-content\/uploads\/2015\/03\/arun123456-300x133.jpg\" alt=\"arun123456\" width=\"679\" height=\"301\" \/><\/a> In this image, arrows significance the below details \u00a0 Brown Arrow \u2013 The various type of complaints stored in the system on your behalf like All Open, In Progress, Wait for Response, Closed. Blue Arrow \u2013 It will show you the all closed tickets Red Arrow \u2013 It will allow you to enter the new complaint Green Arrow \u2013 It will allow you to search any ticket which is registered in the system. \u00a0 Hope this will help and make your complaint registering process easier, you can share this with your customer to guide them how to user Customer Portal as well. For any detail or sales query feel free to drop an email at info@targetintegration.com Do share with your friends to educate them about the benefits of the portal as well. !!!<\/p>","protected":false},"excerpt":{"rendered":"<p>How to use customer portal for registering complaints Go to your URL for example &#8211; http:\/\/xyz.cloudyogi.com\/portal , Once you do&#8230;<\/p>","protected":false},"author":5,"featured_media":4371,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4366","post","type-post","status-publish","has-post-thumbnail","hentry","category-article"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to use customer portal for registering complaints -<\/title>\n<meta name=\"description\" content=\"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to use customer portal for registering complaints -\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\" \/>\n<meta property=\"og:site_name\" content=\"Target Integration\" \/>\n<meta property=\"article:published_time\" content=\"2015-03-18T14:25:17+00:00\" \/>\n<meta name=\"author\" content=\"Rohit Thakral\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rohit Thakral\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\"},\"author\":{\"name\":\"Rohit Thakral\",\"@id\":\"https:\/\/targetintegration.com\/#\/schema\/person\/7e7762e241ef43cad858e495287133b7\"},\"headline\":\"How to use customer portal for registering complaints\",\"datePublished\":\"2015-03-18T14:25:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\"},\"wordCount\":215,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/targetintegration.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Article\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\",\"url\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\",\"name\":\"How to use customer portal for registering complaints -\",\"isPartOf\":{\"@id\":\"https:\/\/targetintegration.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2015-03-18T14:25:17+00:00\",\"description\":\"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.\",\"breadcrumb\":{\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/targetintegration.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to use customer portal for registering complaints\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/targetintegration.com\/#website\",\"url\":\"https:\/\/targetintegration.com\/\",\"name\":\"Target Integration\",\"description\":\"Empowering You!\",\"publisher\":{\"@id\":\"https:\/\/targetintegration.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/targetintegration.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/targetintegration.com\/#organization\",\"name\":\"Target Integration\",\"url\":\"https:\/\/targetintegration.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/targetintegration.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/05\/ti-logo2-2.svg\",\"contentUrl\":\"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/05\/ti-logo2-2.svg\",\"width\":172,\"height\":65,\"caption\":\"Target Integration\"},\"image\":{\"@id\":\"https:\/\/targetintegration.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/targetintegration.com\/#\/schema\/person\/7e7762e241ef43cad858e495287133b7\",\"name\":\"Rohit Thakral\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/targetintegration.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g\",\"caption\":\"Rohit Thakral\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to use customer portal for registering complaints -","description":"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/","og_locale":"en_GB","og_type":"article","og_title":"How to use customer portal for registering complaints -","og_description":"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.","og_url":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/","og_site_name":"Target Integration","article_published_time":"2015-03-18T14:25:17+00:00","author":"Rohit Thakral","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Rohit Thakral","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#article","isPartOf":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/"},"author":{"name":"Rohit Thakral","@id":"https:\/\/targetintegration.com\/#\/schema\/person\/7e7762e241ef43cad858e495287133b7"},"headline":"How to use customer portal for registering complaints","datePublished":"2015-03-18T14:25:17+00:00","mainEntityOfPage":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/"},"wordCount":215,"commentCount":0,"publisher":{"@id":"https:\/\/targetintegration.com\/#organization"},"image":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage"},"thumbnailUrl":"","articleSection":["Article"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/","url":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/","name":"How to use customer portal for registering complaints -","isPartOf":{"@id":"https:\/\/targetintegration.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage"},"image":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage"},"thumbnailUrl":"","datePublished":"2015-03-18T14:25:17+00:00","description":"[vc_row][vc_column][vc_column_text]How to use customer portal for registering complaints Go to your URL for example - http:\/\/xyz.cloudyogi.","breadcrumb":{"@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/targetintegration.com\/en_gb\/how-to-use-customer-portal-for-resgitering-complaints\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/targetintegration.com\/"},{"@type":"ListItem","position":2,"name":"How to use customer portal for registering complaints"}]},{"@type":"WebSite","@id":"https:\/\/targetintegration.com\/#website","url":"https:\/\/targetintegration.com\/","name":"Target Integration","description":"Empowering You!","publisher":{"@id":"https:\/\/targetintegration.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/targetintegration.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/targetintegration.com\/#organization","name":"Target Integration","url":"https:\/\/targetintegration.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/targetintegration.com\/#\/schema\/logo\/image\/","url":"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/05\/ti-logo2-2.svg","contentUrl":"https:\/\/targetintegration.com\/wp-content\/uploads\/\/2021\/05\/ti-logo2-2.svg","width":172,"height":65,"caption":"Target Integration"},"image":{"@id":"https:\/\/targetintegration.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/targetintegration.com\/#\/schema\/person\/7e7762e241ef43cad858e495287133b7","name":"Rohit Thakral","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/targetintegration.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/?s=96&d=mm&r=g","caption":"Rohit Thakral"}}]}},"_links":{"self":[{"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/posts\/4366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/comments?post=4366"}],"version-history":[{"count":0,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/posts\/4366\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/media?parent=4366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/categories?post=4366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/targetintegration.com\/en_gb\/wp-json\/wp\/v2\/tags?post=4366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}