CRM stands for “Customer Relationship Management”. It is a combination of processes, strategies, and software that are put together to build a lasting relationship between companies and their customers.Â
It refers to all the tools, techniques, and technologies that help enterprises retain, develop, and acquire customers.
Do away with long, repetitive tasks and choose workflow automation.
Make informed decisions with detailed and accurate reports.
Enable planned execution of marketing and sales strategies and close more leads.
Customize with extensions and add-ons to expand your software abilities.
Features of CRM
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Streamline Process Through Automation
Contact Management
Analytics and Reporting
Lead Management
Streamline Process Through Automation
Streamline Process Through Automation
CRM lets you create standardized workflows and processes associated with sales, marketing, and support. It enables you to automate repetitive tasks and enhance your business productivity.
By organizing data centrally, CRM enables you to access data anytime and anywhere, thus creating synergy in data management. It facilitates connecting with customers through calls, chats, and emails. It keeps track of the customer’s journey and information about the interaction with the same.
Customer Relationship management systems offer comprehensive reporting capabilities and let you quickly access historical data that enables you to make accurate decisions. It enables you to fathom consumer behavioural patterns and quantify your efforts in the right direction.
CRM enables you to monitor and keep track of the customer life cycle. With better reporting, you can get actionable insights into business performance and consumer needs. With the correct information in hand, you can serve your customers effectively.
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Zoho
VTiger
HubSpot
Zendesk
Microsoft Dynamic 365
Zoho
Zoho
Zoho is a comprehensive business software solution. It offers more than 40 applications with complementary mobile apps, so you can run the entire business with one suite. It enables you to collaborate easily with your team, access real-time information and automate repetitive business tasks.Â
Zoho is a one-stop CRM solution for higher efficiency and greater productivity.Â
Vtiger is a powerful CRM software that enables you to streamline the whole marketing and sales process. It enables your support, marketing, and sales teams to collaborate simply within themselves and with your customers to provide a better consumer experience.Â
Vtiger provides better insights into various business prospects and enables you to make accurate decisions.
Known for its intuitive approach to marketing, HubSpot CRM allows you to manage your sales and marketing process better than ever. Its different modules, like the marketing hub, support and service hub, enable you to streamline your business activities and add value to your business.
With its capability to automate various tasks, it allows you to focus more on critical issues rather than mundane tasks.
Zendesk is software that enhances the ability to deliver the best customer experience. Its support and sales modules are customizable, scalable, and can be expanded according to growing business needs.Â
Enhance your productivity and boost customer satisfaction with Zendesk.
Microsoft Dynamics 365 is a comprehensive suite that enables you to manage all activities related to marketing, sales, finance, operations, services, HR, and more from one place.Â
Dynamics 365 can be customised and integrated according to business requirements.Â
Target Integration, over the past 13 years, has helped more than 4379 companies to achieve automation in their business workflow. We are a team of experienced professionals relieving companies of clumsy and tiresome tasks with the right Customer Service CRM software that not only enhances productivity but also adds value to the business.
Our experts start by assessing the current business requirements of our clients. The proper analysis then helps us identify the right CRM software Online for the business. We take up a consultation at the "TI Discovery Phase" wherein we try to build a clear understanding of our client’s business and suggest them with the right CRM software.
Dedicated Support
Our team offers quick and reliable support in case of any issues faced by you. Our experts guide you every step of the way to ensure CRM implementation is done on time and is running smoothly. We provide 24*7 support through live chats, messaging, emails, calls, and more.
Custom CRM development
Our team of experts provide simple to complex customization of the CRM software. Our experts have a deep understanding and knowledge of numerous implementations of CRM. They customize the same to meet the requirements of businesses.
CRM Data Migration and Integration
Our specialists will ensure smooth migration of data from one software to another with complete data protection. Not only do we help you overcome data migration challenges, but our team of experts can also integrate the software to ensure complete flexibility and higher scalability.
What our customers say
We have been dealing with Rohit/Target Integration for many years & have found them a great company to deal with. Stephen has been a brilliant help & support to us with some recent mail management software implemented in Just-Print. I would have no problem recommending Target Integration to any of…
We moved all our infrastructure to cloud with the help of Target Integration’s team and while it was a very difficult decision to let go of our physical server in the office it turned into a fantastic result. Target Integration’s team made sure the migration was smooth and at the…
We researched options to amalgamate our multiple saas platforms within different departments in order to ensure better integration, reduce costs and to help automate our processes. On paper, Zoho was clearly the option for us. Now that we have been in implementation phase, I feel that we definitely made the…
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