Microsoft just dropped some exciting news that caught our attention at Target Intergration. Business Central version 27.1 now includes two generally available AI agents that could transform how businesses handle their day-to-day operations—and we think this is particularly relevant for companies looking to streamline their integration processes.
What’s New?
After extensive testing with hundreds of businesses during private and public preview phases, Microsoft has officially released two AI agents that work directly within Business Central:
The Sales Order Agent – Automatically processes customer quotes and converts them into sales orders The Payables Agent – Handles vendor invoices and manages payables workflows
What makes this announcement particularly compelling is the low barrier to entry. Your admin can activate these agents in minutes, and Microsoft includes free evaluation capacity to get started. No lengthy sign-up process, no complex configuration—just straightforward activation and immediate value.
Why This Matters for Integration
For businesses using Business Central alongside other systems, these AI agents represent a significant step forward in automation. The Sales Order Agent, for instance, now processes PDF and image attachments, handles custom email signatures, and includes “capable to promise” functionality.
This means fewer manual touchpoints and more seamless data flow between your customer-facing communications and your ERP system.
The Payables Agent similarly reduces manual data entry and human error in accounts payable processes—a common pain point we see in organizations managing vendor relationships across multiple platforms.
The Integration Angle
What excites us most about this development is how it demonstrates the evolution of AI from a buzzword to a practical tool that handles real business processes. For companies considering Business Central integration or looking to optimize their existing setup, these agents offer:
- Reduced manual data entry across systems
- Faster processing times for routine transactions
- Improved accuracy through AI-powered validation
- Scalable automation with pay-as-you-go billing
Getting Started
Microsoft has made the onboarding process refreshingly simple. If you’re already using Business Central 27.1, your administrator can enable these agents today. For those planning Business Central implementations or evaluating integration strategies, this capability should definitely factor into your decision-making process.
The pay-as-you-go model also removes the traditional concerns about large upfront AI investments, making it accessible for businesses of various sizes.
Looking Ahead
This release signals Microsoft’s commitment to embedding practical AI capabilities directly into their business applications. For integration specialists like us, it opens up new possibilities for creating more intelligent, automated workflows that connect Business Central with other enterprise systems.
As these AI agents continue to evolve and additional capabilities are added, we expect to see even more opportunities for businesses to reduce manual processes and focus on higher-value activities.
Interested in exploring how Business Central’s AI agents could fit into your integration strategy?
Let’s talk about how we can help you leverage these new capabilities to streamline your operations.
