Assistant Functional Consultant

Duties and Responsibilities

● Manage the complete lifecycle of CRM implementation by understanding an organization’s business processes completely.

● Manage the project and design different phases of CRM implementation.

● Help in business requirement analysis defines objectives of CRM and transform organization processes at an optimum level.

● Assist the organization with training users at the client-side and prepare the system design and documentation, including forms, workflows, and operations

● Effective Problem-Solving and Technical skills accompanied by confident decision-making for enabling effective solutions leading to high customer satisfaction.

● Have conversant with process re-engineering and expertise in the latest technologies. Innovative thinker, and strong communication skills with leadership qualities.

● Extensive experience in production support and bounded at all times to the service level agreement time frames in support. Experience in understanding the data structure of the CRM application.

Skill Set

  • Good Communication and logical skill

  • Basic CRM knowledge(Any)

Education:

Engineering Graduate(B.Tech/BCA/BE/MCA)

Job Location:

India

Desired Experience:

0 to 1 yrs.

Industry:

IT-Software (CRM)

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