Software Consultant

Duties and Responsibilities

● Manage the complete lifecycle of CRM implementation by understanding the business processes of an organization completely.

● Manage the project and design different phases of CRM implementation.

● Help in business requirement analysis defines objectives of CRM and transforms organization processes at an optimum level.

● Assist the organization with training users at the client-side and prepare the system design and documentation, including forms, workflows, and operations

● Effective Problem-Solving and Technical skills accompanied by confident decision-making for enabling effective solutions leading to high customer satisfaction.

● Have conversant with process re-engineering and expertise in the latest technologies. Innovative thinker, and strong communication skills with leadership qualities.

● Extensive experience in production support and bounded at all times to the service level agreement time frames in support.Experience in understanding the data structure of the CRM application.

Skill Set:

  • Good Communication and logical skill
  • Basic ERP and CRM knowledge(Any)

Education:

Engineering Graduate(B.Tech/BCA/BE/MCA)

Job Location:

Gurgaon, India

Desired Experience:

 0 to 1 yrs

Industry:

IT-Software (CRM)

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