Zendesk verified partner

Zendesk

Target Integration is the first verified partner for Zendesk in India. We have joined hands with Zendesk to provide our partner services for value-based customer relationship management software solutions. We are an authorised Zendesk partner and all-in-one resource centre for Zendesk Support services such as Zendesk implementation, consultation, data migration, training and support. We can help your customer-centric business to completely transform digitally for better customer relationship, engagement & retention.

Zendesk Products

Customer Experience Software

Zendesk Talk

Zendesk Ticketing Software with integrated voice software as a unified Call Center Solution to connect conveniently with your customers.

Zendesk Sell

A powerful Sales CRM software tool to upscale productivity with a setup of automated sales processes.

Zendesk Support

A customer service software with integrated customer support features such as an email ticketing system.

Zendesk Guide

A knowledge base and smart self-service guide for agents using Zendesk.

Zendesk Chat

A Live chat software and messaging software by Zendesk to engage with customers in real-time.

Zendesk Gather

An easy Community Forum Software for business to customer collaboration.

Zendesk Sales Suite

The modern sales software solution for best customer engagement.

The Support Suite

The full-service omnichannel customer experience online platform.

Zendesk Explore

A Deep Analytics and Reporting Tool on Customer Relationship Management.

7 benefits of choosing Target Integration as your Zendesk Verified Partner

Convince yourself of Zendesk Customer Service Software

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Zendesk is an all-in-one Customer Experience Software platform that provides sales, support, messaging, live chat, and overall Customer Engagement Software solution. It’s among the best Helpdesk Software Solution that leverages any business to provide a competent and industry-leading customer experience. Zendesk’s powerful Customer Relationship Software can help businesses keep better customer retention rates with a happy & prolonged customer journey.

Want to learn more about Zendesk?

Why choose TI

We live in the world of increasing automation in every business sector and that’s what we help businesses achieve.Target Integration helps businesses automate their business processes by removing paper and excel based information centres.

 We provide well interpreted timely accounts to companies using our solutions and approach every project by applying its external knowledge to your organization’s internal way of doing work.

Solution-focused

TI starts with the needs of our client and we aim to understand their business requirements and processes through a consultative process and analysis.
Our consultants approach the assignment with an open mind with the end result in mind, and devise an approach and process that ensures that the most effective solution is chosen.

Experts in Business Processes

TI are partners, indeed often we are premium and gold partners, with some of the world’s leading providers of Business Process Automation software.
This is our domain, and our team are specialists in advising, consulting and implementing these software packages to companies of different sizes and in different continents. We can customise the software to suit our client’s processes, needs, and operations. We go beyond providing licences and training – we deliver the results our clients require.

Technology Independent

TI are totally independent of all vendors so we can select the most suitable technology from over 14 leading suppliers and pick the best solution for our client.
We can recommend the solution without bias as we know these products and we know the needs and requirements of our clients. We can assist with migration, implementation and training in the complete range of CRM and ERP systems.

Business Insights and Analytics

Clients want what the software can provide. A key aspect of this are the business insights and reports on key information, that the business requires, in order to be successful.
Many companies use software to assist their business but don’t get the most out of it as some of the most challenging outputs are the reports and insights.
This is our focus from the start of the engagement until the completion of the project - getting the maximum out of the software so that the best insights and information is available so our clients can focus on their strategic development and growth.

What our Zendesk customers say

You guys have been always ready and willing to help. Although, initially your quote was higher than others but you were more helpful and showed more interest in understanding our requirements and willing to help and support so we chose you and we were able to implement Zendesk at a…

We highly appreciate and thank you for the efforts taken by the team for successfully setting up and making us go live with Zendesk Support. They understood all our requirements related to customer support interactions. Anil Sharma and his team were really helpful in carrying out the whole process, your…

When we first set out on this task, I did not think there was a system out there that was able to survey, do accounts, perform customer management and track and trace stock. To have all these modules on Odoo through Target Integration was simply amazing for me as Finance…

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