Zoho SalesIQ Price comparison with Features

Zoho SalesIQ helps you track and engage visitors and understand how visitors are interacting with your website in real time. one can use that insight to trigger rule-based proactive chat conversations. It has live chat software which lets customers chat with a live representative who helps them close deals faster along with delivering exceptional customer service. To get better context via visitor information history, you can connect Zoho SalesIQ with Zoho CRM and improve conversions via follow-ups along with adding leads, contacts, follow-up tasks, and potentials right from the chat window. The entire idea is to sell smarter and close deals faster hence it is wise to focus all your energy on selling and engaging your prospects while SalesIQ automates your website visitor engagement with intelligent triggers and SalesIQ ‘s email campaign optimizers. You can integrate with Google Analytics and show a promotion during a visitor’s waiting time and more. Along with all of the above, you can also monitor chat conversations and provide instant feedback. Zoho SalesIQ works well with leading CMS and e-commerce platforms. With Zoho SalesIQ you can train your team to be sales superheroes!

COMPARISON TABLE:

  FREE BASIC PROFESSIONAL ENTERPRISE
Pricing (plus tax, as applicable)        
Per Month (Billed Annually)        
In RUPEES FREE ₹1020/month ₹ 3180/month ₹ 6960/month
In DOLLARS FREE $17.1/month $53.1 /month $116.1 /month
In GBP FREE £14 /month £42 /month  £93 /month
In EUROS FREE €17.1 /month €53.1 /month  €116.1 /month
Billed Monthly          
In RUPEES FREE ₹1,140 ₹3,540 ₹7,740
In DOLLARS FREE $19 $59 $129
In GBP FREE £15 £45 £100
In EUROS FREE €19 €59  €129
         
Features  
Included Operators 10 5 3 2
Cost per additional operators per month        
In RUPEES ₹600 ₹600
In DOLLARS $10   $10  
In GBP £8 £8
In EUROS €10 €10
GDPR Configurations Yes Yes Yes Yes
CUSTOM CHATBOTS 10 3 1
LIVE CHAT ORGANIZATION  
Number of visitor tracked per month 200 K 100 K 50 K 5 K
Number of Websites ( Custom embeds) 25 5 3 1
Chat Volume per month Unlimited Unlimited 1000 chat conversations 100 chat conversations
Department 25 5 3 1
Intelligent Trigger 25 10 3
Visitor Routing 25 10 3
Different Roles and Permissions Yes Yes Yes Yes
Chat history Unlimited Unlimited Unlimited 30 days
Set Concurrent Chat limit Yes Yes Yes Yes
WEBSITE VISITOR TRACKING  
Anonymous website visitor identification (with Clearbit integration) Yes Yes Yes
Website visitor history Yes Yes Yes Yes
Export website visitor list Yes Yes Yes
Attach Lead scores to your website visitors Yes Yes Yes Yes
IN CHAT FEATURES FOR OPERATORS  
Tabbed organization – handle multiple chats Yes Yes Yes Yes
Advanced visitor information Advanced Advanced Advanced Basic
In chat file sharing Yes Yes Yes Yes
Future View Yes Yes Yes Yes
Canned Messages for quick strikes Yes Yes Yes Yes
Transfer chats to other operators Yes Yes Yes Yes
IP block spammers or harassers Yes Yes
End your session smartly Yes Yes Yes Yes
Add and view notes to a chat Yes Yes Yes Yes
Translation Support Yes
Signature Live Chat /Live Chat for Emails Yes Yes Yes Yes
LIVE CHAT FOR YOUR CUSTOMERS  
Easy to connect Yes Yes Yes Yes
Chat without leaving their current window Yes Yes Yes Yes
Offline messaging Yes Yes Yes Yes
Articles Yes Yes Yes
Conversation view for past chats Yes Yes Yes Yes
Easily upload files to operators Yes Yes Yes Yes
Voice their feedback Yes Yes Yes Yes
Ability to rate their operator Yes Yes Yes Yes
E-mail themselves a transcript Yes Yes Yes Yes
CUSTOMIZE YOUR LIVE CHAT SOFTWARE  
Multiple embed options Yes Yes Yes
Customize your embed’s appearance Yes Yes Yes
Customize the look and feel of your chat window Yes Yes Yes
Advanced customization – chat window with CSS Yes Yes Yes
Brand your Zoho SalesIQ Yes Yes Yes
Add your operators’ photos for a personal touch Yes Yes Yes
Multiple brands, web domains, products Yes Yes Yes
Route chats to specific operators or departments Yes Yes Yes
Department based Email Configuration Yes Yes
ADVANCED LIVE CHAT FEATURES  
Monitor live chats Yes Yes
Business Hours Yes Yes Yes
Email Genie Yes Yes Yes Yes
Audio Call Yes Yes Yes
Chat with customers from mobile devices Yes Yes Yes Yes
Receive desktop notifications Yes Yes Yes Yes
Analytics Integration Yes Yes Yes
Zoho CRM Integration Yes Yes Yes Yes
Zoho Desk Integration Yes Yes Yes Yes
Zoho Assist integration Yes Yes Yes
Salesforce CRM integration Yes Yes Yes
Zoho Campaign Yes Yes Yes Yes
Zendesk Integration Yes Yes Yes
MailChimp Integration Yes Yes Yes
Clearbit Enrichment Yes Yes Yes
Clearbit Reveal Yes Yes Yes
THE ZOHO SALESIQ DASHBOARD  
Inter-operator chat Yes Yes Yes Yes
Portal wide message board Yes Yes Yes Yes
Notification Center Yes Yes Yes Yes
Easy access to integrated search Yes Yes Yes Yes
Update your status Yes Yes Yes Yes
REPORTING  
Powerful pre-built reports and dashboards Yes Yes
Operator Performance Reports Yes Yes
Tracking dashboard Yes Yes
Monthly reporting Yes
Daily report Yes Yes Yes Yes
Weekly report Yes Yes
Schedule your reports Yes Yes Yes
Number of reports that can be scheduled 10 5 3
DESKTOP APPS Yes Yes Yes Yes
MOBILE SDK Yes Yes Yes Yes

Zoho SalesIQ supports both mobile and tablet devices, so you can connect with your prospects and customers on the go. With Zoho SalesIQ you can geolocate your visitors, track visitor’s footprints, get a personalized chat, get automatic chat translation, identify new vs returning visitors along with monitoring real-time traffic and website visitor engagement. You can also customize the chat box to match your website design and turn your website into a lead generation machine, convert the visitors you chat with to leads or contacts in CRM, see your previous interactions and assign follow up actions in CRM.

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