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This is the time when the significance of Customer Relationship Management (CRM) solutions is being widely recognized in more and…

Zendesk Guide is more than just a collection of articles. It’s a smart knowledge base that helps you capture and…

Zendesk chat is of the view that a chat is worth a thousand emails. You can add chat to your…

Zendesk Support acts as a help desk that helps you track, prioritize, and solve your customer interactions with ease. Zendesk…

How many of you all think that running an SME is way easier and less hectic as compared to a…

As the world becomes more interconnected through the various digital messaging options available to them, businesses have to make sure…

Nowadays virtually every person owns a smartphone or at least a computer. And thus, it is not a mammoth task…

In the last few years, we all noticed how digital technology has totally revolutionized things for businesses, be it in…

In order to track and manage the project delivery, it is common for the project managers to rely on the…

If you want your company to be successful then your utmost priority should be the welfare of your customers. If…

Often it is quite a struggle to plan, forecast and build a financial strategy when most of your time goes…

Often the work demands the enterprises extend outside their CRM community, sharing selected information with the non-CRM users. It is…