A US study of online shopping habits has found that a highly satisfied online shopper is 73 percent more likely to purchase online than a dissatisfied shopper, and 75 percent more likely to recommend a site to a friend. The annual report into customer satisfaction with retail websites by ForeSee Results showed that only 10 of 40 top e-tail sites managed to improve their online shopper satisfaction rating since the previous year’s study.
Odoo & Mintsoft: A Smarter Way to Manage Fulfilment
15 Apr 2025
Imagine a growing eCommerce business. Orders are increasing, inventory is moving fast, and warehouse teams are doing their best to
