A US study of online shopping habits has found that a highly satisfied online shopper is 73 percent more likely to purchase online than a dissatisfied shopper, and 75 percent more likely to recommend a site to a friend. The annual report into customer satisfaction with retail websites by ForeSee Results showed that only 10 of 40 top e-tail sites managed to improve their online shopper satisfaction rating since the previous year’s study.
Transforming Credit Unions: Join Target Integration at CUDA Annual Conference 2026
22 Jan 2026
As the financial industry continues to evolve, credit unions face new challenges such as rising regulatory pressures to the need
