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Vtiger vs Microsoft Dynamics: Which is the better CRM?

Vtiger CRM:

Vtiger CRM from Vtiger is an open source product which can also be installed as a closed source product. With a user friendly interface, cialis it is an easily customizable software, buy tailored to suit customer needs.

Microsoft Dynamics CRM:

Microsoft Dynamics CRM is part of Microsoft Business Solutions, providing sales, service, and marketing capabilities.

Vtiger vs Microsoft Dynamics:

The following table gives a detail of differences between the two software:

Features Vtiger CRM Microsoft Dynamics CRM
Edition Standard Standard
Campaigns Yes Yes
Accounts Yes Yes
Contacts Yes Yes
Leads Yes Yes
Potentials Yes Yes
Calendar Yes Yes
Quotes Yes Yes
Sales Order Yes Yes
Purchase Order Yes No
Invoice Yes Yes
Trouble Tickets Yes Yes
FAQ Yes Yes
Products Yes Yes
Price Books Yes Yes
Documents Yes Yes
Service Yes Yes
Service Contracts Yes Yes
Project Yes Yes
Project Task Yes Yes
Project Milestone Yes No
Vendors Yes No
Assets Yes No
PBX Manager Yes No
Comments/Notes Yes Yes
SMS Notifier Yes No
Reports Yes Yes
Dashboards Yes Yes
Competitors No Yes
Announcements Yes Yes
Custom Filters Yes Yes
Customize Record Numbering Yes Yes
User Management Yes Yes
Role Management Yes Yes
Groups Yes Yes
Email Templates Yes Yes
Tax Calculations Yes Yes
Outlook Plugin Yes Yes
Duplication Handling Yes Yes
Import/Export Yes Yes
Bulk Delete Yes Yes
Bulk Edit Yes Yes
Audit Log Yes Yes
Customer Portal Yes No
Firefox Plugin Yes No
Customization Yes Yes

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