Vtiger vs Sugar CRM: Major Points of Difference

Vtiger CRM:

Vtiger CRM is a customer relationship manager, available as open source as well as the closed source.

Sugar CRM:

A customer relationship management (CRM) system which is available in both open-source and commercial open-source applications

Sugar CRM vs Vtiger CRM:

Here is a table highlighting major differences between Vtiger and Sugar CRM.

Features Vtiger CRM SugarCRM
Edition Standard Professional Enterprise
Accounts YES YES YES
Contacts YES YES YES
Leads YES YES YES
Campaigns YES YES YES
Cases YES YES YES
Projects YES YES YES
Project Tasks YES YES YES
Emails YES YES YES
Calendar YES YES YES
Notes YES YES YES
Documents YES YES YES
Potentials YES YES YES
Quotes YES YES YES
Sales Orders YES No No
Invoices YES No No
Purchase Orders YES No No
FAQs YES YES YES
Products YES YES YES
Price Books YES No No
Project Milestones YES No No
Service YES No No
Service Contracts YES YES YES
Vendors YES No No
Assets YES No No
Comments YES No No
SMS Notifier YES No No
PBX Manager YES No No
Reports YES YES YES
Dashboards YES YES YES
Import YES YES YES
Export YES YES YES
Create Email Templates YES YES YES
Create Contact from Vcard YES YES YES
User Management YES YES YES
Groups YES YES YES
Role Management YES YES YES
Logo Change YES YES YES
Mail Merge YES YES YES
Local Backup YES YES YES
FTP Backup YES YES YES
Local Settings YES YES YES
Currencies YES YES YES
Search/Global Search YES YES YES
Languages YES YES YES
Layout Editor YES YES YES
Rename Tabs No YES YES
Module Loader YES YES YES
Picklist Editor YES YES YES
Customize Record Numbering YES No No
Workflows YES YES YES
Mail Converter YES No YES
Default Module View YES YES YES
Home Page Widgets YES No YES
RSS YES YES YES
Field Level Security YES YES YES
Mobile YES YES YES
Customer Portal YES No YES
Module Administration YES YES YES

Go ahead and make the right choice for your business.

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