Conversational commerce is altering the customer experience for online shops
Four out of every five consumers purchase on their phones, and 87% of smartphone owners use messaging apps like WhatsApp,…
Four out of every five consumers purchase on their phones, and 87% of smartphone owners use messaging apps like WhatsApp,…
CRM software is used in almost every business, including healthcare. A healthcare CRM Software may appear unusual. After all, don’t conventional…
Zendesk is a helpdesk management system. It is used to handle customers’ queries and concerns in the form of tickets….
“Change is hardest at the beginning, messiest in the middle and best at the end.” Rohin S Sharma Because of…
Customer Experience has always been the cornerstone of a good brand. Instead of making it feel like dealing with computers,…
Based on the webinar conducted by Zendesk, Sponsored by Target Integration This webinar highlights the Customer Experience Trends based on…
The E-commerce business has flourished recently and with no doubt, it is going to grow in the coming years. With hands-on…
The tech world is increasingly changing, and the pandemic has pushed brands into creating an ever-evolving environment and improving customer experience. Similarly,…
Sales have traditionally been a soft skills-driven field. Data analytics and management are key players too, but the sales of…