How to choose the right Knowledge Management System – Steps to Consider
The significance of effectively handling, disseminating, and utilizing knowledge has grown markedly in today’s intricate and data-centric business landscape. Knowledge…
Category: Zendesk
Delivering Proactive Customer Support with Zendesk: Anticipating and Meeting Customer Needs
Introduction Customer support is vital in ensuring customer satisfaction and building long-term relationships. One effective way to excel in customer…
What should be on every SMB retailer’s wish list?
Retailers are in full swing, and small companies work extra hard to promote their brands throughout the holiday season. However,…
How Can Zendesk Help You Build a Better Customer Experience?
Picture this: You’re a business owner, and you’ve worked tirelessly to build a brand that customers love. You have a fantastic…
Zendesk guide to live chat support in 2023
In this blog you will learn more about the advantages of live chat and how to implement chat support in…
Zendesk Marketplace: A World of Integration Possibilities
In today’s fast-paced business world, staying on top of customer support is more important than ever. And with the Zendesk…
Recent Zendesk features to help your team perform exceptional customer service
When your service or product becomes even marginally successful, you will see an increase in feature requests, comments, and issue…
Eight proven ways to improve you online customer service
“65% of customers prefer to make purchases from businesses that provide quick and simple online transactions.” Tweet What is an…
Conversational commerce is altering the customer experience for online shops
Four out of every five consumers purchase on their phones, and 87% of smartphone owners use messaging apps like WhatsApp,…
